We appreciate your trust and are committed to ensuring your privacy and protecting your data. You are an important customer to us, and we will not share your personal information with any third party without your consent.

We recommend reviewing this privacy statement carefully to understand how we use your personal data. Please feel free to contact us via email (support@sobekarts.com) or phone/WhatsApp (+201000008103) if you have any inquiries or concerns.

What data do we collect?

We collect personal information that you provide to us when subscribing to our services or expressing interest in obtaining information about our products and services.

The information we collect depends on the nature of your interaction with our website and the actions you take on the site. Some examples of personal information we collect include:

• Personal information you provide to us, such as your name, phone number, email address, location, username, and password.
• Payment data: If you make purchases on our platform, we may also collect the necessary data to process your payments, such as your payment method number and associated security code. It is necessary for all personal information you disclose to us to be accurate, complete, and truthful, and to notify us of any updates or changes to this information.

Automatically Collected Information:

The information we collect automatically includes the Internet Protocol (IP) address and device characteristics when you visit, use, or navigate our website. This information does not disclose your specific identity but may include device and usage information, such as operating system, language preferences, and technical details of your interactions with our services.

The primary purpose of collecting this information is to ensure the security and proper functioning of our services, as well as for internal analytics and report preparation. We collect various types of data, including log data, usage data, device data, and location data, depending on how you interact with the website and the device you use to access our services.

• Log and Usage Data: Diagnostic, usage, and performance information automatically recorded by our servers when you access or use our services. This may include your IP address, device information, browser type and settings, and information about your activity within the services.
• Device Data: Information about the computer, phone, tablet, or any other device you use to access our services. Depending on the device used, this data may include your IP address, device and application identifiers, location, browser type, device model, internet service provider, and/or mobile carrier, operating system, and system configuration information.
• Location Data: The type and amount of information we collect depend on the device you use to access our services. We may collect geographic location data using GPS and other technologies that rely on your IP address. You can opt out of providing this information by denying access to location information or disabling location settings on your device. However, this may limit your ability to use certain aspects of our services.

How We Use Your Information:

We use the information we collect or receive for the following purposes:

• Facilitating account creation and login process: If you link your account with us to a third-party account (such as Google or Facebook), we use the information that allows us to collect from those third parties to facilitate account creation and login for contractual performance.
• Posting testimonials: Before posting a testimonial on our services that may contain personal information, we obtain your consent to use your name and testimonial content. You can update or remove your testimonial by contacting us at info@gdmonaco.com, including your name, testimonial location, and contact information.
• Requesting feedback: We may use your information to request feedback and contact you regarding your use of our services.
• Managing user accounts: We use your information to manage our account and keep it in good working condition.
• Sending administrative information: We may use your personal information to send you information about products, services, new features, and changes to our terms and policies.
• Protecting our services: We may use your information to monitor and prevent fraud, and to keep our services secure and safe.
• Enforcing our terms and policies: We use your information to enforce our terms, conditions, and policies for business purposes or to comply with legal and regulatory requirements or in connection with our contracts.
• Responding to legal requests and preventing harm: If we receive a legal request or subpoena, we may examine the data we hold to determine how to respond.
• Fulfilling and managing requests: We use your information to fulfill and manage orders, payments, returns, and exchanges made through our services.
• Managing prize draws and contests: We may use your information to manage prize draws and contests when you choose to participate in our contests.
• Facilitating service delivery to users: We use your information to provide you with the requested service.
• Responding to user inquiries/providing user support: We use your information to respond to your inquiries and address any potential issues you may encounter when using our services.
• Sending marketing and promotional communications: We and/or our marketing partners from external parties may use your personal information for our marketing purposes if it is in line with your marketing preferences. You can unsubscribe from marketing email messages at any time (see “What are your privacy rights?” below).
• Delivering targeted advertisements to you: We may use your information to develop and display personalized content and advertisements (and work with third parties who do so) specifically designed to match your interests and/or location and measure their effectiveness.

How long will your information be retained?

We will retain your personal information only for as long as it is necessary to fulfill the purposes outlined in our privacy notice unless a longer retention period is required by law (such as for tax, accounting, or other legal reasons). None of the purposes stated in the notice will require us to retain your personal information for longer than the users who have accounts with us.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If we cannot do so immediately, we securely store your personal information and restrict any further processing until we can delete it.

How is the security of your information maintained?

We have implemented appropriate technical and organizational security measures to protect any personal information we process. However, while we take all necessary precautions to safeguard your information, we cannot guarantee that unauthorized third parties will not breach our security measures and access your information. Your use of our services is at your own responsibility, and you should only access them in a secure environment.

Do we collect information from minors?

We do not knowingly collect data from individuals under the age of 18 or market to them. By using our services, you acknowledge that you are 18 years of age or older, or you are a parent or legal guardian of a minor who is using our services with your consent. If we discover that we have collected personal information from individuals under the age of 18, we will deactivate their accounts and take necessary steps to delete their data from our records immediately. If you are aware of any data that we may have collected, please contact us via email (support@sobekarts.com) or call/WhatsApp at (+201000008103)